Jan
25
“The company still gets eighty percent of its profits from subscribers, many of whom are older people who have cable or DSL service but don’t realize that they need not pay an additional twenty-five dollars a month to get online and check their e-mail. “The dirty little secret,” a former AOL executive says, “is that seventy-five percent of the people who subscribe to AOL’s dial-up service don’t need it.”
AOL’s “Dirty Little Secret”: 60% of AOL’s Profits Come From Misinformed Customers (via slantback)
(via slantback)
